General Data Protection Regulation

AreiaGold, S.A. (hereinafter referred to as Hotel Mar e Sol), with registered office at Avenida da Liberdade, nº1, 2430-501 Marinha Grande, registered with the competent Commercial Registry Office under the collective person identification number 504475720.

1. For what purposes do we process/use your personal data?

Your personal data will be processed under the accommodation service provision contract you enter into with us, for the following purposes:

a. For reservation management purposes: i) Customer identification and contact data; ii) billing data: credit card ii) reservation details.

b. For customer management purposes: i) Customer identification data; ii) data on stays; iii) data on stays of foreign citizens for the purpose of complying with the legal obligation to communicate them to SEF, in accordance with Law no. 23/2007, of 4 July.

c. For payment and billing management purposes.

d. For invoicing management purposes.

e. For the management of complaints, suggestions and compliments.

Additionally, and if you give us your consent, we will process your personal data for marketing and customer loyalty purposes.

2. Do you receive informative communications?

If you authorize us to process data for marketing purposes, we may send you informative messages, newsletters, event announcements and customized promotions, via SMS or e-mail. At any time, you may withdraw your authorization to receive these communications by sending an e-mail to reservas@hotelmaresol.com.

3. Who is responsible for the use of your personal data?

The person responsible for the use of your personal data is Hotel Mar e Sol. If you need to contact Hotel Mar e Sol, you can do so through the following means:
Telephone contact: 351 244590000
E-mail: reservas@hotelmaresol.com.

4. To whom is your personal data provided?

Your personal data is only provided to entities whose collaboration is essential for the provision of our services, such as entities that manage and process management and hotel management software. The data of the Customer who is a foreign citizen will be, in compliance with the legal obligation, communicated to SEF, as indicated in point 1.

5. For how long is your personal data retained?

We only retain your personal data for a period of 1 year after the end of the accommodation contract; billing and payment data which are retained for a period of 10 years in accordance with CIVA and data relating to complaints which are retained for a period of 3 years, in accordance with Decree-Law no. 156/2005, of 15 September.

6. Do you know what your rights are as a personal data holder?

As the holder of your personal data you may at any time: access or rectify them, request their deletion, the limitation of their processing, object to their processing, or in the case of processing for marketing and customer loyalty purposes, the right to withdraw your consent at any time, by sending an e-mail to reservas@hotelmaresol.com.

7. How do we protect your personal data?

We ensure that the data holder adopts adequate technical and organizational measures to guarantee the security of the processing carried out, as well as by the entities we subcontract, and the protection of information.